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Searching for an existing Account

Author: LANGA 33 views

If you have tried to log in but don’t remember your username, we can try to search it for you with the information you provided when registering your Account.

  • If we can find a matching account, we will ask you to verify that you are the owner. Keep your Help code ready and, if you don't remember it, all the data related to the e-mail address, mobile phone, and other things that you can easily recognize.

  • If we can't find a matching account, we'll let you know. Double-check that there are no spelling errors or try using another email address or phone number. If we still can't find a match, you can create a new account.

If you have already created a LANGA Account and do not remember the username or e-mail address you used, you can try to recover them. Find the procedure for recovering your account in the previous section.

It is not possible to use an e-mail address to create more than one Account. If the e-mail address belongs to you, it is possible that you have already created a LANGA Account, but you cannot remember the password. For assistance, follow the account recovery instructions in the previous section.